Your Booking
- Why isn't TicketFast available for all events?
- Why has my friend received their tickets before me?
- Why are my tickets being sent by secure post rather than standard post?
- Where are my tickets?
- What should I do if I have lost or destroyed my tickets?
- What does it mean if my ticket is described as unreserved seating/standing?
- The stub has come away from my ticket - Can I still get into the event?
- The event is less than 5 days away and I've not received my tickets, what do I do?
- Subscriptions
- Service Fees
- My tickets have been sent - so why don't I have them yet?
- My address is overseas - when will I receive my tickets?
- Mail Delivery
- Line Up and Stage Times
- I bought tickets but I don't want them anymore - What can I do?
- I booked standing tickets - why have my tickets got a row and seat number?
- I am not attending the event I have booked for - can someone else collect my tickets instead of me?
- How do I notify you of a change of address?
- Fan Guarantee
- Can I cancel my missed event insurance?
- Has my booking gone through?
- Do you send out an email when my tickets are dispatched?
- Changing Your Details
- Can you post my duplicate tickets?
- Can I have a refund or exchange on my tickets?
- Box Office Collection
- Booking Confirmation
- Cancellation Policy
- Can I have a refund on my purchased merchandise, gift card or digital download?