Logo
Submit a request
  1. Ticketweb
  2. Your Booking
  3. Your Booking

Your Booking

Follow New articles New articles and comments
  • Why aren't e-tickets available for all events?
  • Why has my friend received their tickets before me?
  • Why are my tickets being sent by secure post rather than standard post?
  • Where are my tickets?
  • What should I do if I have lost or destroyed my tickets?
  • What does it mean if my ticket is described as unreserved seating/standing?
  • The stub has come away from my ticket - Can I still get into the event?
  • The event is less than 5 days away and I've not received my tickets, what do I do?
  • Subscriptions
  • Service Fees
  • My tickets have been sent - so why don't I have them yet?
  • My address is overseas - when will I receive my tickets?
  • Mail Delivery
  • Line Up and Stage Times
  • I bought tickets but I don't want them anymore - What can I do?
  • I booked standing tickets - why have my tickets got a row and seat number?
  • I am not attending the event I have booked for - can someone else collect my tickets instead of me?
  • How do I notify you of a change of address?
  • Fan Guarantee
  • Can I cancel my missed event insurance?
  • Has my booking gone through?
  • Do you send out an email when my tickets are dispatched?
  • Changing Your Details
  • Can you post my duplicate tickets?
  • Can I have a refund or exchange on my tickets?
  • Box Office Collection
  • Booking Confirmation
  • Cancellation Policy
  • Can I have a refund on my purchased merchandise, gift card or digital download?
Ticketweb Purchase Policy Privacy Policy Cookies