We will verify whether the tickets are replaceable, and, if they are replaceable, we will instruct you as to how to arrange for replacement tickets. Usually, we will not be able to arrange this until 3 days before the event date.
If you notice your tickets are missing or have been destroyed, please contact us immediately by clicking here.
Replacement tickets are usually to be collected at the Box Office immediately prior to the show. However, Ticketweb may instruct you to follow a different procedure in order to obtain the replacement tickets.
Tickets should always be treated like cash. Depending on the ticket system in place at the show venue, general admission tickets often cannot be replaced. Keep them in a safe place, away from direct heat, sunlight, and moisture. Be sure to store them where they can easily be found again. Tickets are printed on heat-sensitive paper. Any contact with higher temperatures will cause the ticket to darken or turn black, so please keep this in mind when storing. Do not attempt to laminate tickets.