I can’t travel because of government restrictions in place due to Coronavirus COVID-19. Can I get a refund? Please contact us using the "submit a request" link to discuss this further. Related articles I’m worried about Coronavirus COVID-19. Can I get a refund? Can I have a refund or exchange on my tickets? What if my event is cancelled or rescheduled due to Coronavirus COVID-19? Contact Customer Services Cancelled & Altered Events