You can search using a single word or phrase, just like you would with a search engine. So for example, if you’re event’s been cancelled, just type in the name of your event and we’ll bring up all the information we have.
Or you can actually ask us a question and our system will give you a list of answers. For the best results, make your questions clear – for example, “when will you send my tickets?” or “what type of cards do you accept?”
If the results don’t quite answer your question, click the Contact Us tab which will appear once you’ve clicked on an answer. From there, you’ll be able to send a message to our Customer Service team.
You'll be issued with a confirmation code on completion of your booking. This will be displayed on the confirmation screen and sent to you by email using the address you provide. Please keep this safe, as it will come in useful should you need to contact us.
If you didn't receive a confirmation code and would like to check whether your order was successful click here to send us an email. Try and include as much detail as possible; and please tell us the event name, date and venue.